Creating Revenue Cloud Credit Memos Programmatically via REST API
How to create Credit Memos using the Salesforce Commerce Invoicing REST API from Apex, including Named Credentials, request formatting, and cascading updates.
4 docs tagged with "credit-memo"
View all tagsCredit Memo Deadlock with Negative Invoice Lines
When an invoice contains negative lines (such as prepayment reversals), Revenue Cloud constraints make it impossible to fully credit the invoice. This article documents the deadlock and available workarounds.
Revenue Cloud Credit Memo API: Choosing the Right Tax Strategy
Understanding the taxStrategy options when creating Credit Memos via the Commerce Invoicing API, and why ManualOverride is usually correct for partial credits.
Revenue Cloud Invoice Write-Offs: Implementation Guide
How to implement invoice write-offs in Salesforce Revenue Cloud using the writeOffInvoices standard action API. Covers prerequisites, Apex implementation, mechanical behavior, business use cases, and comparison with other invoice close-out methods.